Terms & Conditions

Vet Equoil Med offers this website, including all information, products and services available from this site to you, the user, in compliance to the terms noted below. 

I hereby assert to being 19+ years of age and will provide a valid government ID to prove it if necessary.

I acknowledge that the billing address is defaulted to the shipping destination. You will need to enter your shipping address if you require shipment to another address
I have DOUBLED CHECKED my address and made sure I’ve entered the correct SHIPPING ADDRESS in the shipping field and hereby consent that Vet Equoil Med assumes no responsibility for lost orders due to the following:

  • Wrong address provided by the customer (including typos or auto-correct errors)
  • Customer change of address / residence
  • Theft after delivery
  • Package being rejected upon delivery (by doorman or other)

I understand that it is MY responsibility to track my order and let Vet Equoil Med know, right away if there are any issues or delays and within 48hrs of a package being marked delivered.

I will double check that my order is correct upon receiving my package, and will let Vet Equoil Med know if there are any discrepancies immediately and will email in right away, with a photo of all my order contents and another photo of my full order form/packing slip that was enclosed with my order.

I understand that orders over $250 default to Signature on Delivery. This is to prevent packages from being stolen, if I opt out of getting signature (via Order Notes) then Vet Equoil Med is not liable for my package being stolen/incorrectly delivered. *
If you do not want signature on delivery, please mention it in the notes section. Please understand packages with signature cannot be left at the address if no one is home.

These Terms of Service apply to all users of the site, including and not limited to users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features, products and tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting changes to our website, without notice. It is the user’s responsibility to check this page periodically for changes.
We reserve the right to refuse service to anyone for any reason at any time. You are not affiliated in anyway with any law enforcement.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be used as the sole basis for making decisions without consulting primary sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information that is not current and is provided for your reference only. We have no obligation to update any information on our site.
You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue a product or service without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change or discontinuance
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store, but we cannot guarantee or provide warranties to products as they are provided “as-is”.
We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction. All deliveries must be to a Canadian address.

We reserve the right to limit the quantities of any products or services that we offer.
All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us.
In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

If, at our request, you send certain specific submissions or without a request from us (suggestions, reviews, comments etc.) whether online, by email, by postal mail, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. 

We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain unlawful, abusive or obscene material.
We take no responsibility and assume no liability for any comments posted by you or any third-party.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. 

No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk.

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